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Help Center
Many customer questions are answered here, browse from the topics below or use the search box to narrow your search.
 
Search Categories (check the categories to include in your search)
General Information Wills Living Wills
Financial Power of Attorney  Medical Power of Attorney
GENERAL INFORMATION
What if I need to make changes to the Personal Information section for a document?
If a name has been mispelled, or an address needs to be changed for a document that has al... more
Are documents created using LegacyWriter legal?
LegacyWriter's goal is to provide self-help estate planning forms that cover many situ... more
What are your prices (cost)?
Last Will and Testament: $19.95 Power of Attorney: $19.95 Living Will: $14.95 Medical Powe... more
How to cancel a service.
Here are the procedures for cancelling a number of LegacyWriter services: You have entered... more
How do I purchase a document?
A customer pays for the document after completing the interview. LegacyWriter is designed... more
How do I download and print my documents?
To download and print your document(s), do the following: Log into your account by enter... more
For how long may I make changes to my document after purchase?
With a LegacyWriter purchase you have 60 days to update and download your documents as oft... more
Can I view a sample document?
Unfortunately, LegacyWriter documents are generated with information the customer provide... more
How do I make changes to my document(s)?
To make changes to your documents: Log in to your account by entering your e-mail address ... more
LegacyWriter Customer Service Information
LegacyWriter provides fast and courteous customer service. For the fastest response pleas... more
How to save document information.
Document information is saved by creating a LegacyWriter account. There are a number of w... more
How do I delete my documents or remove my personal information from LegacyWriter?
All unpurchased documents are automatically removed from LegacyWriter.com during routine m... more
What is your Guarantee?
Your purchases are backed by a 100% money back satisfaction guarantee. Simply call or e-m... more
How do I create an account?
To create a LegacyWriter account simply: Begin the interview for any type of document, for... more
My E-mail address has changed.
You may update your email address using this procedure: Log in to your account in the uppe... more
Billing issues.
Please contact customer service at 1-800-870-0659 or info@legacywriter.com with any billin... more
What is the LegacyWriter privacy policy?
LegacyWriter is committed to providing a private and secure site. Your account, document,... more
How to log back into your account.
To log back into your account, enter your e-mail address and password in the upper right c... more
Will I get a receipt after I make my purchase?
After you submit your payment a transaction receipt will be e-mailed to you. You may also... more
What is the difference between a Last Will and Testament and a Living Will?
A Last Will and Testament, commonly referred to as a Will, allows you to specify who will ... more
Does LegacyWriter accept any form of payment other than credit or debit cards?
Unfortunately, we currently only accept online credit or debit card payment (Visa, Masterc... more
I forgot my password or other login information.
If you have forgotten your password, you may have it sent to you by e-mail by clicking the... more
How do I update my email address, password or credit card information?
On the Account Summary screen select "Account Settings." On the next screen you... more
How do I change my password?
Log in to your account in the upper right portion of this page using your e-mail address ... more
How do I update my shipping address?
On the Account Summary screen select "Account Settings" and enter your new shipp... more
What if I don't have an e-mail address?
If you do not have an e-mail address you may enter a name for this account in the email ad... more
Does LegacyWriter offer Living Trusts?
No, we do not offer Living Trusts at the present time.
WILLS
What makes a Will legal?
A Will must be properly signed (executed) in order to be legal and valid. The process of s... more
Choosing witnesses for a Will.
Two witnesses are required (three in Vermont) to the signing of a Will. The witnesses may... more
Signing a Will
Note: The general requirements presented here are for informational purposes, you will rec... more
Is my state supported?
LegacyWriter™ creates Wills for 49 states and the District of Columbia (Louisiana is not i... more
What is a self-proving affidavit?
A self-proving affidavit appropriate for use in your state will be included with your Will... more
What is probate?
Probate is the legal process following a person's death that includes: Proving the a... more
How to create a trust for your children.
LegacyWriter provides two options for child trusts that are created in a Will. To view th... more
Can I choose an executor that is also a beneficiary of the Will?
Yes, as an example a family member is often chosen as the executor and is also a beneficia... more
Where should I keep my Will?
After the Will is signed, it should be placed in a safe place known to others. You may ma... more
How long will it take to receive my Will?
Your completed Will will be e-mailed to you immediately after purchase, it will also be av... more
What is a codicil and does LegacyWriter offer this option?
A codicil is an addition to a Last Will and Testament. A codicil may explain, modify, add ... more
I already have a Will, how do I revoke that one?
LegacyWriter Wills contain a clause which revokes any Wills created earlier. The new Will... more
Can married couples create one Will that covers both people?
No, that is called a "Joint Will" and may not be created using LegacyWriter. Th... more
Does a Last Will and Testament ever expire?
A Last Will and Testament does not expire. However, if a new will is executed then it rep... more
What is residuary estate?
Residuary estate is all of the property that is left over after all specific gifts are dis... more
How do I add more gifts of cash or specific bequests?
If you have more gifts of cash or specific bequests than will fit into the interview you c... more
May I make changes to my Will after I purchase it?
Yes, you may make changes to your Will for 60 days after purchase at no additional charge.... more
Does LegacyWriter work for Same Sex married couples?
Unfortunately, LegacyWriter documents are generated with the marital designation of Wife a... more
Does a widow/widower choose married or single for marital status?
A widow or widower should choose 'Single' as their marital status.
What is the price for a Will?
The price for a Will is $19.95. We accept all major credit cards and debit cards.
Does a Will need to be notarized?
No, a notary is not required in order to create a legal and valid Will.
Does LegacyWriter offer will codicils?
No, a codicil may not be created using LegacyWriter at this time.
LIVING WILLS (Advanced Health Care Directives)
What makes a Living Will legal?
A Living Will must be properly signed (executed) in order to be legal and valid. The proce... more
Signing a Living Will (Advanced Health Care Directive)
Note: The general requirements presented here are for informational purposes, you will rec... more
Does a living will need to be notarized?
No, in the majority of states a notary is not required.  North Carolina, South Carolina, a... more
What is the price for a Living Will?
The price for a Living Will also known as an Advanced Health Care Directive is $14.95. We... more
May I make changes to my Living Will after I purchase it?
Yes, you may make changes to your Living Will for 60 days after purchase at no additional ... more
Is my state supported?
Yes, LegacyWriter™ creates Living Wills for all 50 states.
Is a doctor required to follow a Living Will?
Doctors and healthcare providers are generally required by law to follow a Living Will.
Who can create a Living Will?
A Living Will may be created by an adult that is at least 18 years old and of sound mind.
FINANCIAL POWER OF ATTORNEY
What makes a Power of Attorney legal?
A Power of Attorney must be properly signed (executed) in order to be legal and valid. The... more
Signing a Financial Power of Attorney
Note: The general requirements presented here are for informational purposes, you will rec... more
What happens to a power of attorney after the person dies?
After the Principal (the person who the power of attorney was created for) dies, the Power... more
What types of things does a Financial Power of Attorney cover?
You may choose any or all of the following to be covered by the Power of Attorney. Real Es... more
Will the Power of Attorney work in a different state than the state where the grantor lives?
If you intend to use the power of attorney in a different state than the state where the g... more
How long will it take to receive my Power of Attorney?
Your completed Power of Attorney will be e-mailed to you immediately after purchase, it wi... more
How long is a Financial Power of Attorney document?
A LegacyWriter Power of Attorney document ranges in length from 5-17 pages, the length dep... more
May I make changes to my Power of Attorney after I purchase it?
Yes, you may make changes to your Power of Attorney for 60 days after purchase at no addit... more
What is the price for a Power of Attorney?
The price for a Power of Attorney for finances is $19.95. We accept all major credit card... more
Is my state supported?
Yes, LegacyWriter™ creates powers of attorney for all 50 states.
MEDICAL POWER OF ATTORNEY
Signing a Medical Power of Attorney
Note: The general requirements presented here are for informational purposes, you will rec... more
What is the price for a Medical Power of Attorney?
The price for a Medical Power of Attorney also known as a Health Care Power of Attorney f... more
How long will it take to receive my Power of Attorney?
Your completed Power of Attorney will be e-mailed to you immediately after purchase, it wi... more
May I make changes to my Medical Power of Attorney after I purchase it?
Yes, you may make changes to your Power of Attorney for 60 days after purchase at no addit... more
CUSTOMER SERVICE
If unable to find help on this page, issues of a non-legal nature may be directed to customer service.
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